Does Your Semi Trailer Service Company Make These Expensive Mistakes?

Every day your semi trailer is in the shop, you’re missing out on revenue. 

Having the right trailer when you need it means you can get more jobs and secure more hauls. The longer you wait for the trailer, the longer it takes to be able to get these opportunities. This is particularly true for competitive industries like agriculture and forestry. 

Any company that offers semi trailer service should understand what is on the line when you bring your trailer into their shop.

And sadly, many of these shops make costly mistakes. Is yours one of them?

We’ll examine the most common mistakes made by semi trailer service companies, and why you can trust Pinnacle Trailers with all your service and repair needs. 

Expensive Mistakes Semi Trailer Service Companies Make

Mistake #1: Not Having the Parts In Stock

There are few things more frustrating than having your service put on hold because the part or item has to be shipped from another location, which can cause costly delays. Smaller shops often don’t keep a large inventory on hand. At Pinnacle Trailer Sales, our service centers have more than $2 million of parts in stock. If, in the rare event that we don’t have your part, we can obtain it within 24 hours. 

Mistake #2: Inaccurate Estimations

You’re running a business. It’s vital that you have an accurate and fair estimate of how much repairs will cost. Too often, service technicians do not have the experience to be able to precisely say what something would cost. The result is often an unpleasant surprise when you get your bill. 

Because Pinnacle Trailer Sales employs the most skilled professionals, we’ll be able to provide an accurate, timely estimate so you know exactly what to expect. 

Mistake #3: Failure to Have Rentals Available

At Pinnacle Trailer Sales, we believe your business is just too valuable to be put on hold. That’s why we offer an extensive array of rental trailers at a fair rate so you don’t have to let downtime eat into your profits.

Too many semi trailer service companies are all about the repairs and not about helping your business succeed. That’s not the case with us. We view your success as our success because we think of our customers as members of our team. 

Mistake #4: Inexperienced Technicians

Experience counts, and when you’re waiting for your trailer, time is money. Employees whose experience results in quality work will provide the service you need in a timely fashion. 

At Pinnacle Trailer Sales, our staff of technicians have more than 20 years of experience. They are experts at providing both scheduled service and finishing even the most complicated structural repairs.

Mistake #5: You’re Kept Out of the Loop

Your trailer is a significant investment. Therefore, you deserve to be kept abreast of where it is in the service and repair process. 

At Pinnacle Trailer Sales, we strive for open, honest and up-to-date communication, so you’ll always know at what stage your repairs or semi trailer service is. 

Mistake #6: Out-of-Date or Inferior Equipment

Can your semi trailer service company handle the heaviest job? If your company isn’t able to accommodate you, then you won’t get the needed service or repairs quickly and conveniently. 

At Pinnacle Trailer Sales, we’ve invested in the latest equipment so we can serve you better. We’re able to easily lift the heaviest trailers (or trailer parts) thanks in part to cranes that span the entire building. Multiple service bays mean you can expect an efficient turnaround on your project.

Pinnacle Trailer Sales: The Semi Trailer Service Company You Need for the Right Haul

For decades, we’ve understood that preventative maintenance and efficient semi trailer service are keys to keeping your fleet moving. That’s why we work with you from your purchase of a new or used trailer throughout the life of your business. 

If you’re not sure which trailer is right for you, we invite you to take our MVP assessment. All it takes is one 15-minute phone call to help ensure you’ve got the right trailer for the right haul, right now. Contact us today.