Customer-Centric Service: How We Help You Grow Your Business
We’ll be frank: Anyone can sell you a trailer. After all, there are many retailers that offer reliable brands. So why purchase from Pinnacle Trailer Sales?
Because our customer-centric service continues long after the deal has been signed. But more than that, we’re truly invested in your growth. We want you to succeed. It’s important to us for you to experience business growth with Pinnacle Trailer Sales.
We remember one client in particular whom we worked closely with to grow his business from a few trailers to a thriving business where he added many employees. Nothing makes us happier to be a part of a success story where a small, “mom and pop” business expands to be a source of employment for so many in the community.
Doing business with Pinnacle Trailer Sales is easy, and we’ll show you step-by-step how we help you thrive through our customer-centric service.
Business Growth With Pinnacle Trailers: Customer Service That Sets Us Apart From Competitors
With many companies, once the deal is done and the papers have been signed, that’s the end of it.
Then you leave with your trailer.
Maybe you’ll hear from the company again. Perhaps you won’t.
Or maybe they’ll ask you about what trailer is right for you—or they’ll sell you something you don’t need.
One misstep can cause you to lose the hauls you want, miss important jobs, and damage your bottom line. This is especially evident in competitive industries such as forestry.
That’s why we make a pledge to all our customers. We call it the Pinnacle Difference. It reflects our mission statement:
Our mission at Pinnacle Trailer Sales is to provide our valued customers and our family of employees with the tools and information to help them be as successful as possible.
5 Ways Our Customer Service Helps Your Business Grow
1. We’ll never sell you something you don’t need.
In fact, we may actually find a more economical solution to your issue. If you’re not sure what you need, we invite you to take our short MVP assessment by calling 1-800-513-9373. We’ll make sure you have the right trailer, for the right haul, right now.
2. You can take advantage of our trade-in, buy back programs.
Your needs change over time. We understand that. This is why our buy-back program will offer you a fair price and help position you for success.
3. Trying out a new industry? Our robust rental program is ready for you.
Perhaps you have the opportunity to expand into the refuse or agriculture industries. You’ve got to be ready—but you’re not ready to make an investment in a new trailer. After all, you need to see if this new venture is a good match for your business.
We understand. That’s why business growth with Pinnacle Trailers offers a great rental program. Just talk to us and we’ll set you up with the trailer you need.
4. We’re there for you long after the sale for service and other needs.
How’s your business going? Do many trailer retailers follow up with you? We’re always available with a well-stocked service department. We know that the more time you spend off the road, the more money you’re losing. You need a trailer sales company that takes your problems seriously. With business growth with Pinnacle Trailers, you’ll never have to worry. We’re one of those few companies that still believes in the Golden Rule: We treat you the same way we would like to be treated.
We’re well stocked: We have more than $2 million in stock available, which means we’re ready to meet your needs immediately. On the rare occasion we do not have what you need, we can get it within 24 hours.
5. We deliver in a way that meets your schedule.
When you’re expecting a delivery, the focus should be on your convenience. Not ours. We’ve even opened our yard on Saturdays and after hours to ensure our customers get what they need.
We’ve only touched on a few of the ways we help you grow your business. We have dozens of stories throughout our tenure–and you can read all about them in our commemorative 25th anniversary interview.
Ready to Be Treated the Way You Deserve? Contact Us Today for Your MVP Assessment
Want someone who supports your business growth? A company that gets to know you as a person and sees your success as our success?
We’d love to welcome you to the Pinnacle Trailer Sales family.
It’s easy to get started with an MVP assessment by calling 1-800-513-9373. In the meantime, browse our new and used trailers from all the leading manufacturers you trust. We can ensure we’ll give you the right trailer, for the right haul, right now.
