June 19 2024

5 Ways Pinnacle Trailers’ After-Sales Service Helps

You’ve made the investment. You’ve sealed the deal.

You now have a trailer that will help you get the hauls you want and the jobs you need. Perhaps you even got a great deal from a trusted retailer.

But now what?

Will they support you after your purchase? Or will their customer service simply vanish after they get your money?

At Pinnacle Trailers, we believe that service shouldn’t end after the sale. That’s why Pinnacle Trailer’s after-sale service sets us apart from our competitors.

We’ll review five ways Pinnacle Trailer’s after-sale service can make a huge difference in your trailer, your hauls and your success, whether you’ve landed an important job in the forestry industry, or you’ve just earned a haul for a construction project.

Five Benefits of Pinnacle Trailer’s After-Sales Service

1. Customization Is No Problem

Maybe there’s an adjustment that needs to be made. Perhaps you need a custom trailer for your haul. With Pinnacle Trailers, it’s not a problem. We care about much more than the bottom line; we care about your success. Through the decades, we’ve helped several “mom-and-pop” operations steadily grow into larger businesses.

When you succeed, we succeed. Ask us about any trailer customizations you may need to ensure you’ve got what you need to accomplish your goals.

2. Free Inspections For the Life of Your Trailer

Yes. Free. We don’t just stop with the sale. Pinnacle Trailers’ after-sales service offers free trailer inspections for the life of your trailer. Simply contact us and we’ll get it inspected promptly.

We apply the same high standards of service when we’re conducting inspections, so you can trust us to be reliable and thorough. If, for some reason, your trailer needs work in order to pass inspection, our service team is ready to help.

3. Easy Trailer Delivery

Purchasing a trailer is a big step. You shouldn’t have to worry about the logistics.

We offer in-house trailer delivery and pick-up services. So whether you’re making a purchase or you need warranty work, you don’t have to deal with the headache of transporting your trailer. After all, you’ve got enough on your plate!

4. Efficient Warranty Work So You Can Quickly Return to Hauling

Do you have a warranty claim? With Pinnacle Trailer Sales, it’s no problem. We can do the work ourselves or use a partner to service it in your area—but either way, we will ensure these are done quickly. Downtime means you’re not making hauls, and you’re not earning money.

As we said earlier, we’re dedicated to helping our clients’ businesses grow, and we understand that means ensuring your trailer spends less time in the shop.

5. A Robust Rental Program Means You’re Never Without a Trailer

If it looks like your current trailer is going to be unavailable, we can easily set you up with one of our rentals. Our simple, no-hassle trailer rental services ensure you’re always prepared when a haul opportunity arises.

Pinnacle Trailers’ After-Sales Service: Caring For Our Customers For the Life of Their Trailer

We don’t merely want customers. We want relationships. We don’t want to sell you just one trailer. We want to establish a partnership where we help your business thrive. One of the ways we do that is through something called the Pinnacle Difference. It’s a reflection of not just what we do, but who we are, embracing our values of: integrity, respect, listen, duty, teamwork, and responsibility.

We do what we say we will do…and we will do it when we promised it.